If you’ve ever wondered how to know if a travel company is legit, you’re not alone.

A few days ago, I answered the phone and on the other end was a man asking about one of our trips. His first words were: “I have a few questions, but really I just wanted to talk to a human and make sure this company is legit.”

I couldn’t help but smile. There was so much I wanted to say, but I kept it simple: “Yes, I totally understand.” 

In fact, just the day before, I was in his same shoes. I was trying to book a short day tour on one of my scouting trips, sifting through endless options online, unsure which ones were authentic and which might be scams. With only two precious days in Thailand, I wanted to know my experience would be real, thoughtful, and worth the time.

Lately, it feels like we’re all asking the same thing: in a world of AI, photoshopped images, and sponsored advertising, how do you really know what kind of experience you’re signing up for?

That’s why I thought I would share a personal post about the human-side behind the design of our MedTreks trips. Because if I was researching a travel company and felt hesitant or cautious, I would want to land on a blog that is written from the owner. Why? To understand a little more about the “why” behind the “what”. Here is what I would share:

Why We Do This Work

At MedTreks, we create adventures with healthcare professionals in mind. As medical professionals ourselves, we understand that life is busy, time off is precious. We know how much trust it takes to hand over vacation days to someone else’s planning.

That’s why we do things differently.

I have spent the last 40 years in the travel industry. Truly, my parents started leading cross-cultural trips for medical professionals back in the mid-80s. My childhood was filled with remote travel to some of the most exotic places in Asia, Africa and South America.

Nevertheless, those experiences shaped me. I fell in love especially with the art of designing travel—real travel, not mass-market tours. Small groups. Shared stories. Different perspectives. That’s what brings our journeys to life.

That’s the heart of MedTreks.

What Makes Our Trips Different

We don’t take the easy route. Many of our destinations are remote and logistically complex. But our decades of experience, and our close relationships with local partners, allow us to open doors most travelers never see.

Also, we put intention into every detail. Each itinerary is researched thoroughly, built in collaboration with trusted local experts, and refined to balance adventure, culture, and comfort.

Additionally, we value authentic luxury. Our lodging and dining choices highlight character, charm, and cultural richness—without sacrificing comfort.

Last but not least, we love getting to know our travelers. From the moment you register, we’re eager to learn your story. Over the years, so many of our participants have become repeat travelers… And our community has truly become like a family!

That said, I feel so fortunate to be building this company with heart, intention and an incredible community of amazing humans.

So, if you’ve been sitting on the sidelines, wondering if MedTreks is “legit,” I’d love for you to reach out. Send us an email or give us a call. We would love to chat.

Rest assured that behind the website pages are awesome humans who deeply care about the experience you are about to embark on.

We can’t wait to welcome you on a future trip.

Cheers,
Ari